Yesterday, I discovered in the morning that I had no water pressure in my drilled well system. I called The Water Shed (who had installed my system last fall) and the woman who answered the phone was sympathetic and said that she would have Steve call me ASAP. Steve called me shortly afterwards and I explained my problem. He said that he would have a tech out in the afternoon around 4:00. Right at the appointed time the tech (Josh) and another fellow arrived. They were very friendly and quickly identified the problem (a broken wire under the well cap) and not only repaired it but also made adjustments to prevent a recurrence. To say that I was satisfied would be an understatement. Exceptional customer service by Steve, Josh, the woman who answered the phone, and the other tech. Thank you so much for your quick response to my issue.Paul Forwood
My existing well petered out and could not be fracked. So Steve Burke [owner of The Watershed} drilled me a new well high up my driveway [I live by the ocean] and got very clean water with good flow.
My old low flowing well produced water with a lot of iron and manganese which meant I inherited a huge storage cistern and a chain of three filtering tanks when we bought this house. The water remained poor. My previous water guy quoted me $10 K to upgrade the old system.
Steve suggested I just bypass the old system and send the water direct to my pressure tank and install a single colour filter to correct the faint tannin colour to the new well water. Steve’s fix cost only $3500 and it’s perfect. We also installed a reverse osmosis system at the kitchen sink for drinking and cooking water to eliminate the arsenic and uranium.
I can now get rid of my old cistern and filter system that takes up half of my 2 car garage. Steve’s system takes up about 12 square feet in my basement beside my pressure tank.
Steve is a straight shooter and knows his stuff – and a great guy to work with. I trust him completely.
Hamish MalkinHamish Malkin